Effective Date: October 20, 2024
Welcome to www.johnharder.ca (“Website”), operated by 15821002 Canada Inc. DBA John Harder™ (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Website or services. This policy applies to individuals located in Canada, the United States, and the European Economic Area (EEA), ensuring compliance with applicable privacy laws including GDPR, PIPEDA, and U.S. privacy regulations.
By using our Website and services, you agree to the terms of this Privacy Policy.
1. Data Collection
We may collect the following categories of personal information when you visit or interact with our Website, or use our services for drywall and blow-in insulation services:
Information You Provide Voluntarily
- Contact Information: Name, email address, postal address, and phone number.
- Business Information: Company name, business address, and job title.
- Payment Information: Payment details as necessary for invoicing and processing payments for our services. (Payment information is managed by third-party payment providers, and we do not store credit card details).
Information Collected Automatically
- Usage Data: We may collect information about how you access and interact with our Website, including IP address, browser type, operating system, and browsing activity.
- Cookies and Tracking Technologies: Our Website uses cookies and other tracking technologies to enhance your experience. Please see our Cookie Policy for more details.
2. Data Usage
We collect and use personal data for the following purposes:
- Service Provision: To provide, manage, and improve our drywall and blow-in insulation services.
- Communication: To respond to your inquiries, requests, or support needs.
- Marketing and Promotions: To send you updates about our services, offers, or promotional content, subject to obtaining your consent where required.
- Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights.
3. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share data with third-party service providers who perform services on our behalf, such as payment processors, IT services, and marketing platforms. These providers are bound by confidentiality agreements and only process personal data as instructed by us.
- Legal Obligations: We may disclose personal information if required to comply with legal obligations, court orders, or government requests, or to protect the rights, property, or safety of our Company or others.
- Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the business assets. You will be notified of any such change in ownership.
4. International Data Transfers
If you are located in the EEA, we comply with GDPR regarding data transfers outside of the EEA. Personal data may be transferred to our servers or third-party service providers in countries that may not have equivalent data protection laws. We will ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting obligations. When personal data is no longer required, we will securely delete or anonymize it.
6. Data Security
We implement and maintain reasonable security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
For EEA Residents (GDPR)
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request corrections if your personal data is inaccurate or incomplete.
- Erasure: You may request the deletion of your personal data, subject to certain exceptions.
- Restriction: You may request that we limit processing of your personal data.
- Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
- Objection: You have the right to object to certain types of processing, including direct marketing.
To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
For Canadian Residents (PIPEDA)
- Access and Correction: You have the right to access and request correction of your personal information under PIPEDA.
For U.S. Residents
- CCPA (California Residents): If you are a California resident, you may have additional rights, including the right to request information about the collection and sale of your data. We do not sell personal data to third parties.
8. Cookie Policy
Our Website uses cookies to enhance your experience. Cookies are small text files that are placed on your device. For more information on how we use cookies, please refer to our Cookie Policy.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Website, with the “Effective Date” revised accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Mailing Address: PO Box 5988, Fort McMurray, AB, T9H 4V9, Canada
By using our Website and services, you agree to this Privacy Policy and our Terms and Conditions.
Cookie Policy
Effective Date: October 20, 2024
This Cookie Policy explains how 15821002 Canada Inc. DBA John Harder™ (“Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on www.johnharder.ca (“Website”) to collect information. This policy is designed to be compliant with privacy regulations in Europe (GDPR), Canada (PIPEDA), and the United States, including specific state laws like the CCPA.
By using our Website, you consent to the use of cookies as described in this policy, unless you disable them as outlined below.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) by your web browser when you visit our Website. Cookies allow the Website to recognize your device, retain user preferences, and enhance your online experience. We also use other tracking technologies, such as web beacons and pixels, to collect data about user activity.
2. Types of Cookies We Use
We use the following types of cookies on our Website:
Strictly Necessary Cookies
These cookies are essential for the Website to function correctly. They enable you to navigate the Website and use features such as accessing secure areas. Without these cookies, services you request cannot be provided.
Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, including the pages they visit and any errors they encounter. We use this information to improve the Website’s performance and user experience. All data collected is anonymized or aggregated.
Functionality Cookies
Functionality cookies remember your preferences and settings to improve your experience. For example, they may remember your preferred language or location.
Targeting and Advertising Cookies
These cookies track your browsing habits and may be used to deliver relevant advertisements based on your interests. We use third-party providers, such as Google Ads and Facebook, to place these cookies. These providers may also use the information they collect for their own purposes, subject to their privacy policies.
3. How We Use Cookies
We use cookies to:
- Recognize your device when you return to our Website
- Provide you with a more personalized experience
- Understand how our Website is used and improve its functionality
- Conduct analytics and research to improve our products and services
- Deliver targeted advertising that is relevant to you
4. Third-Party Cookies
Some cookies are placed by third-party service providers who perform functions for our Website, such as analytics (Google Analytics) and advertising. These third parties may use information about your visits to our Website and other websites to provide targeted advertisements. We do not control these cookies, and we encourage you to review the privacy policies of these third parties.
5. Consent and Managing Cookies
For European Union Residents (GDPR)
Under GDPR, users in the EEA are required to consent to cookies that are not strictly necessary. When you first visit our Website, you will be presented with a cookie banner asking for your consent. You may choose to accept all cookies, reject all except essential ones, or customize your cookie preferences.
For Canadian Residents (PIPEDA)
In Canada, consent is required to use cookies that are not essential. By continuing to use our Website after seeing our cookie banner, you consent to the placement of cookies as described. You can change your preferences or withdraw consent at any time.
For U.S. Residents (Including CCPA)
If you are a California resident, the CCPA provides additional rights, including the right to opt out of the sale of personal data collected via cookies. You can manage cookie settings by adjusting your browser settings or opting out through the links provided below.
6. Managing and Disabling Cookies
Most browsers allow you to control cookies through their settings. You can block or delete cookies by adjusting your browser settings. However, please note that disabling cookies may affect your experience and prevent certain features from functioning properly. Here’s how you can manage cookies in different browsers:
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Manage cookies in Firefox
- Safari: Manage cookies in Safari
- Microsoft Edge: Manage cookies in Edge
For more information on managing cookies or opting out of certain advertising cookies, you can also visit:
- Google Ads Settings: Google Ad Settings
- Facebook Ad Preferences: Facebook Ad Preferences
- Network Advertising Initiative Opt-Out: NAI Opt-Out
- Digital Advertising Alliance: DAA Opt-Out
7. Data Privacy and Security
The information collected via cookies may include personal data as defined by GDPR, PIPEDA, and CCPA. We use strict security measures to protect this data and restrict access to authorized personnel only. For more information on our data privacy practices, please refer to our Privacy Policy.
8. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, law, or our business practices. When we make material changes, we will post the updated policy on our Website and update the “Effective Date” at the top of this page.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: [email protected]
- Mailing Address: PO Box 5988, Fort McMurray, AB, T9H 4V9, Canada